Terms and Conditions

 

Terms and conditions are the foundation of a learning contract. Being the part of Inspire London College as a learner this is a contract between “learner or Learner(s)” and “Inspire London College (ILC)”.

Following terms and conditions are essential to fulfilling by the learners if they register with Inspire London College (ILC) direct (from our website www.inspirelondoncollege.co.uk or through 3rd party website(s).

  • The learner will receive the course registration from college within 48 hours.
  • Access to VLE/Moodle is given only after receiving the learner’s tuition fee (in full, or first instalment).
  • The learner can enrol in the multiple courses at the same time, and he/she can complete them parallel.
  • Inspire London College will provide learning material via Moodle/VLE only.
  • Course material includes all the essential learning material such as Course Units, Access to VLE/Moodle, Assessments, Quizzes (if require) in PDFMicrosoft Word, Excel, PowerPoint format and other useful study links.
  • All the courses material will be in the form of texts (images/illustrations), and there will be no video or live lectures during the course.
  • Learners can contact their online tutor through VLE/Moodle or via email regarding assistance in their studies throughout the course.
  • The minimum time period to complete ILC courses is one week to sixteen weeks, and maximum period to complete the course is up to twelve months. Learners will have access to VLE/Moodle up to 12 months from the date of enrolment. During this period, flexibility will be given to learners for completing the course at any time.
  • After the completion of the course and/or course maximum duration (12 months from the date of enrolment) the access to VLE/Moodle will be terminated without prior notice, and for further information/communication learners can contact via email.
  • College may extend the period up to six months with extra charges (if the learner has shown his/her progress, i.e. submitted assignments). A learner can contact the college for further information. Please be informed that the Inspire London College reserves the right to grant extensions to the course duration.
  • In case of course fee payment by Instalment option, learners will need to pay their regular instalments on time, and after three consecutive pending invoices, the learners will be suspended from the course.
  • Inspire London College will apply for an endorsed certificate upon receiving the certificate fee, and learners must clear their pending fees and certificate charges before that.
  • If a learner wants to cancel or no longer wish to be on the course, then he/she will be eligible to apply for a full refund within 14 days cooling off period according to Consumer Contract Regulations 2013. (This condition applies only if the learner has not logged in to the VLE/Moodle and accessed the course or have not communicated with the admissions team or online tutor via email or over the phone).
  • At the time of registration/course purchase via college website or third party website, learner needs to provide his/her accurate, complete and current information all the time for VLE/Moodle account and registration. Failure to do so constitutes a breach of the terms and conditions, which may result in immediate termination/suspension of VLE/Moodle account and registration from the course without further notice.
  • The learner is responsible for protecting the Moodle/VLE’s Username & Password and for any activities or actions under your password.
  • The learner is agreed not to disclose his/her password to any third party or any other learner. Breach of this condition may result in immediate termination/suspension of learner’s VLE/Moodle account and registration from the course without further notice.
  • Learner must notify the college immediately upon becoming aware of any breach of security or unauthorised use of VLE/Moodle account.
  • Learner cannot use a username of another learner or entity that is not lawfully accessible for their use.Learner must explicitly agree that college cannot be held liable for any loss or damage arising out of any falsifications learner make in this regard.
  • ILC accepts the payments through; Bank Transfer, Western Union, PayPal and Credit and Debit Card (not taking currently), therefore any other mode of transferring the payments will not be accepted and Inspire London College will not be responsible for that.
  • Course fee (without discount) includes the accreditation fee and postal charges; therefore, learners are not required to pay extra charges (This condition does not apply to the course purchased from our website or any third party website(s), where ILC may have advertised the courses on discounted price).
  • Upon successfully passing the Course, Learner can claim the Certificate of Completion from Inspire London College (either in PDF format or Hardcopy) or Endorsed Certificate/Diploma from Training Qualifications UK an Ofqual regulated awarding organisation (Hardcopy) by paying the Certificate fee.
  • There is no need for previous qualifications or prior knowledge for ILC’s professional courses, and anyone can enrol in the courses.
  • Working knowledge of English language and ICT is the requirement for enrolment on all our courses.
  • There is no age restriction for the courses, as courses are open to any learner with age over 16+ years old can apply for the course. Learners less than 16 years old will not be eligible for the Endorsed Certificates.
  • ILC’s Administration will contact its Learners through their own official email address and official social media pages, therefore, the college will not be responsible for any other conspiracy made on the name of Inspire London College.
  • Our Campus based-study programs are also available, but those programmes are for the learners residing in the UK while our online and distance learning programs are open to international students.
  • Learners are allowed to switch their course to another before taking a second unit/ module of the course if the level of the course is the same. In the case of different level learner need to pay the difference of the course fee set by the college. After taking the second unit/ module and assessment, students will not be eligible to switch the course.
  • Learner must notify/report within 24 hours of accessing the learning material if there is any efficiencies or inaccuracies in the course material. Complaints regarding efficiencies or inaccuracies will not be accepted after this time.
  • Necessary updates will be made to the learning material. If ILC is unable to provide learning material, a full refund will be given.
  • Complaints can be made through email to the College’s Administration, and these complaints will be addressed within 24 hours.
  • Access to the next unit will be given after grading of the first assignment and grading may take 5 to 7 working days.
  • Online tutor is responsible for providing the feedback and result to learners within seven working days of the submission of the assignment.
  • Delay in assignment grading process can only be caused due to technical issues, in such case learners will be informed via email.
  • Inspire London College is not liable or responsible for any failure or disturbance in performance caused due to Forced Majeure Event.
  • Inspire London College reserves the right to change awarding organisation during the period of enrolment and certification for Endorsed Course. In the case of awarding organisation change, certification/diploma level will remain same as the one defined at the time of the purchase of course (from ILC website or from third party website ‘where ILC advertise the courses’).
  • Inspire London College reserves the right to refuse a refund, refuse to give an extension, not entitled to continue studies, receive any certification in the case of any breach of term and conditions without prior notice/communication or obligation.
  • These terms and conditions shall be directed by and interpreted by the laws of England and Wales. Disputes arising here in between from shall be completely subject to the jurisdiction of the courts of England and Wales.

 

Certification & Moodle / VLE Privacy Policy

 

  • The Learners data and information is completely protected as per according to the Data Protection Act 1998 & GDPR (General Data Protection Regulation Act 2018) and it will be used only for educational purposes.
  • Information about the learner and their data will not be provided to another learner for securing his privacy.
  • Learners can interact with one another through the student discussion forum.
  • Feedback on assessments is not published publically as College provides it directly to learner via its VLE/ Moodle.
  • Upon successfully passing the Course, Learner can claim the Certificate of Completion from Inspire London College (either in PDF format or Hardcopy) or Endorsed Certificate/Diploma from Training Qualifications UK an Ofqual regulated awarding organisation (Hardcopy) by paying the Certificate fee.
  • Inspire London College will apply for an endorsed certificate upon receiving the certificate fee and an acceptable photo form of identification.
  • Inspire London College PDF Certificate of Completion will be sent to the learner via email within 24 hours (excluding weekends) after receiving the PDF certifiate fee & an acceptable photo form of identification.
  • Endorsed Certificate will be sent to the Learner’s mailing address within 15 working days. Therefore correct personal information is necessary for the students.
  • The learner will be asked to provide his/her ID for claiming the certificate. Therefore an acceptable photo form of identification is necessary.
  • For detailed information, please see our privacy policy.
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CHANGES:  Changes in the terms and conditions will be posted on our Website. You are advised to check our college website regularly to view our most recent policies.

Terms and Conditions (Medical / Phlebotomy Course)

 

Terms and Conditions for Medical / Phlebotomy Course

Terms and conditions are the foundation of a learning contract. Being the part of Inspire London College & Inspire Medical as a learner this is a contract between “learner or Learner(s)” and “Inspire London College (ILC)”.

Following terms and conditions are essential to fulfilling by the learners if they register with Inspire London College (ILC) direct (from our websites www.inspirelondoncollege.co.uk & www.inspirelondoncollege.com or through 3rd party website(s) where we advertise our course(s).

  • The learner will receive the course booking confirmation from college or 3rd party within 48 hours.
  • Course materialincludes all the essential learning material such as Course Units, Assessments, Quizzes (if require) in PDFMicrosoft Word, PowerPoint format and other useful study links.
  • There is no need for previous qualification or prior knowledge for ILC’s professional courses, and anyone can enrol in the courses with a medical or non-medical background.
  • Working knowledge of English language is the requirement for enrolment on all our courses.
  • If a learner wants to cancel or no longer wish to be on the course, then he/she will be eligible to apply for a full refund within 48 Hours of booking the course.
  • Once you have booked your course and it’s over 48 hours, if you like to cancel your booking, the following cancellation fees will be payable:

Cancellation up to three days after the booking of course

Cancellation up to five days, after the booking of course

Cancellation Over five days, after the booking of course

Full tuition fees refund

 

Cancellation fees will apply, which is £50

30% tuition fees refund

Cancellation fees will apply, which is £50

No refund

  • Course Cancelation fees, which is £50, will apply once you book the course via our website or 3rd party website(s).
  • There will be no refund issued for non-attendance on a course for the booking dates. You will need to make a new booking for the next available course if you wish to do the course.
  • Learner arriving more than 15 minutes late will be refused entry onto the course. And there will be no refund for the course fee or transferable to the next date(s).
  • Failure of learner to attend the full course duration (left the class/session), will result in incompletion of the course, and there will be no certificate issued, if the reason for leaving course is acceptable (due to any emergency or health issue), learner needs to book the one to one training session by paying extra charges, which is £50, to complete the course and acquire the certificate.
  • Learner is allowed to change the booked course date(s) maximum 10 days before the course booked/planned date(s) without any extra fee charge for one time only.
  • After this time (less than 10 days to the planned course booked date(s) you will be charged an admin fee, which is £50. if the learner needs to change the planned course booked date(s ) less then 48 hours there will be no refunded or change. If you wish to take course at the next available date and you will have to pay the full course fee.
  • Booking for the course planned date is subject to the availability of the spaces on the course.
  • In case of course fee payment by Initial deposit (partially), learners will need to clear their remaining fee; there will be no confirmation of the course or booking of any session.
  • We do not reserve the space without any course fee payment.
  • If ILC cancels the course on planned date(s) due to the less number of student on the course for planned date(s) or unforeseen circumstances i.e. non availability, illness of the trainer or any emergencies, which ILC reserves the right to do, alternative dates for the same course will be offered to the learner.
  • In the case of cancellation of the course dates(s), ILC will inform learners via email, phone call or text at least 24 hours before the start of the course.
  • ILC will book the leaners on to the next available course date(s), or training/ session will be provided to cover these cancellations without any extra charges.
  • Inspire London College is not liable any costs incurred for additional i.e. Day Off from work, Ticket booked in advanced and childcare accommodation
  • In the event of ‘force majeure’ such as fire, flooding, infectious diseases and other events outside the company’s reasonable control which may cause the closure of the Institute, no extra compensation will be made to the learner, except at the Institute’s discretion in exceptional circumstances.
  • ILC reserve the right to cancel the clinical session(s) at late notice due to unforeseen or force majeure.
  • ILC’s live sessions are non- refundable.
  • Learner needs to agree on the policies and procedure of the clinics & ILC. In the case of any breach, the session will be cancelled, and there will be no refund.
  • ILC’s Clinical Atmosphere session(s) must be booked in advance.
  • ILC’s clinical sessions will be booked if you fulfil the illegibility criteria.
  • ILC’s Clinical sessions are only for the learner who have completed Part 1 of Level 3 Certificate in Phlebotomy with us.
  • If leaner have completed the course somewhere else and like to do part 2 of the course with us , you will have to attend our full course.
  • Learner(s) who completed Part 1 of the Level 3 Certificate in Phlebotomy have to book the clinical sessions with us or their workplace within three months of attending the theory sessions.
  • In the case of not booking Part 2 within 3 months. Learner needs to redo Part 1 training, and there will be a full course fee payable.
  • Learner(s) are allowed to change the day/date(s) for Part 2 sessions until 10 days before the booked day/date(s).
  • If the request of change session date is less than 10 days before the booked session/date(s) then the change sessions fee will apply, which is £50.
  • The Learners data and information is completely protected as per according to the Data Protection Act 1998 & GDPR(General Data Protection Regulation Act 2018) and it will be used only for educational purposes.
  • Information about the learner and their data will not be provided to another learner for securing his privacy.
  • The learner will be asked to provide his/her ID for claiming the certificate. Therefore an acceptable photoform of identification is necessary.
  • Certificatewill be sent to the Learner’s mailing address within 15 working days. Therefore correct personal information is necessary for the students, or you can collect from our office.
  • Inspire London College will apply for an endorsed certificate upon successfully passing the Part 1 & Part 2.
  • Inspire London College will issue you a certificate of attendance at the end of 2nd day of the Part 1 training.
  • At the time of registration/course purchase via college website or third party website, a learner needs to provide his/her accurate, complete and current information all the time.
  • ILC will use the information provided for registration with the awarding body. In the case of any changes, there will be extra £35 fee payable.

CHANGES:  Changes in the terms and conditions will be posted on our Website. You are advised to check our college website regularly to view our most recent policies.

 

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