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When working in the adult social care sector, communicating is essential to develop your understanding of a service user’s needs, so you can provide them with the support they require.
If the information exchanged is inaccurate or misleading, mistakes can be made which can result in ineffective care and a negative view of the service. Professionals will form many different relationships in their work. Some will be formal and others more informal.
Whoever you are communicating with and whatever the method you use it is essential that you make sure your communication is appropriate and effective.
This course covers some of the different ways of communication, how to identify barriers to communication and how to reduce these, making sure the person you are communicating with understands what you are communicating, how to get help with communication issues and much more.
Module 1: Reasons People Communicate
Module 2: Ways of Communicating
Module 3: Identifying Communication Barriers
Module 4: Reducing Communication Barriers
Module 5: Checking Understanding
Module 6: Getting Help with Communication Issues
Module 7: Confidentiality
• Good knowledge of the English Language
• Good understanding of ICT
Recommended System Requirements
• Browser: Up to date web browser
• Video: Up to date video drivers
• Memory: 1Gb+ RAM
• Download Speed: Broadband (3Mb+)
Also this course, without any prior knowledge of Principles of Communication, the learners can take this training course and in addition to this, there are no age restrictions. Thus, anyone who is passionate and ambitious about Communication can take the course. There are no specific deadlines for admission, and you can enrol anytime on this course.
The total duration of course video content is 75 Minutes, it does not include the time taken to read, analyse and attempt the quiz or conduct any other research.
Learner can access the Learning Platform 24/7. The time period to complete the course depends on the learner’s pace and the time dedicated for training. Though the course is self-paced, but learner will be given maximum period of 12 Months from the date of enrolment. Learner may request for extension but, ILC holds the right to close/lock the course after completion of 12 Months.
After successful enrolment, the learner will get access to the Learning Platform, where the training material is available. The training is in the video format, and each module consist of many videos.
Each module is followed by a 3-5 Multiple Choice Questions. You will have the option to review the video content as often you like, and submit the test once you are satisfied with the answers. The minimum pass score is 70% and you will have 3 attempts to pass test for each module. But, if in any condition, you cannot pass in three attempts, you can request 3 more attempts for all modules, after which all modules will be locked.
The courses offered by Inspire London College are approved and accredited by The CPD Certification Services and different organisations in specific field including IIRSM (International Institute of Risk and Safety Management), ROSPA (The Royal Society for the Prevention of Accidents) IATP (Independent Asbestos Training Providers), and IFE (Institution of Fire Engineers).
There are two options for certificate of completion:
After completion of Assessment, ‘Get Your Certificate’ button will become available. Learner can use this to download free certificate in PDF format.
• Certificate of Completion(PDF format) = Free of Cost
• Certificate of Completion(Hardcopy) + Postal charges = £15
You can also get CPD Accredited Certificate from Inspire London College along with transcript either in PDF format or Hardcopy.
CPD Accredited Certificate of Completion along with Transcript (PDF format) = £20
CPD Accredited Certificate of Completion along with Transcript (Hardcopy) + Postal charges = £45