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iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England)

iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England)

Shape the future of adult care with the iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England). Master leadership strategies to run care services efficiently, ensure compliance, and enhance the quality of care. Focus on effective team management, operational planning, and decision-making. Step into senior roles ready to drive excellence in adult care.

Here is what sets our qualification apart:

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Course Level

Level 5

Awarding body

iCQ Awards

Course Type

Regulated Qualification

Course Duration

6 months – 12 months

Study Method

Online (Self-Paced)

Certificate

Sample Certificate

Course Overview

The iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England) is a recognised qualification for professionals working in management roles within adult care. It is designed for registered managers, managers, deputy managers, and assistant managers who want to progress in their careers or gain a Level 5 vocational qualification. Learners must be in a leadership role where they can apply their skills in practice. This course is suitable for those working in residential care for older people or working-age adults, domiciliary care, day services, respite services, and community-based services across England.

This qualification develops strong leadership and management skills needed to run safe, effective, and high-quality adult care services. It covers key areas such as safeguarding, decision-making, governance and regulatory requirements, service improvement, person-centred care, workforce development, and leading teams. The diploma includes both mandatory and optional units, allowing learners to tailor the course to their job role and career goals. The qualification consists of 95 credits, all at Level 5, with a Total Qualification Time (TQT) of 950 hours and 755 Guided Learning Hours (GLH), providing in-depth learning alongside practical workplace experience. This qualification is to be endorsed by Skills for Care, the Sector Skills Council for Adult Social Care in England, and is based on their qualification criteria. 

During the course, learners build advanced knowledge and practical skills to manage complex situations in adult care settings. They learn how to analyse and evaluate information, use research to inform decisions, solve problems effectively, and review their own performance and results. This qualification prepares managers to lead with confidence, improve care services, support and develop staff, and deliver high-quality, person-centred care within their organisation.

Let us know if you have a question about this course and we will get back to you ASAP.

To successfully achieve the iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England), learners must complete a minimum of 95 credits. This includes 79 credits from the 19 mandatory units and at least 16 credits from the optional units, allowing learners to tailor their learning to their career goals. The course is structured with a Total Qualification Time (TQT) of 950 hours and 755 Guided Learning Hours (GLH), providing a practical and engaging pathway to advance leadership in adult care.


Qualification Accreditation Number (QAN): 610/2987/7

Unit Reference No Unit Title Level GLH Credit
Mandatory Units
F/650/6561 Decision making within adult care 5 35 4
T/650/6658 Manage own professional development and personal wellbeing 5 40 5
D/650/6560 Continuous improvement within adult care 5 30 4
D/650/6641 Leading outcome based and person-centred practice in adult care 5 45 6
F/650/6651 Leading partnership working in adult care 5 35 4
H/650/6562 Governance and regulatory processes in adult care 5 40 5
J/650/6680 Market provision and integrated approaches in adult care 5 30 4
K/650/6564 Leading and managing health and safety in adult care 5 25 3
K/650/6654 Leading team learning and professional development in adult care 5 30 4
K/650/6681 Risk taking and risk management in adult care 5 30 4
L/650/6682 Safeguarding in adult care 5 50 6
M/650/6575 Leading equality, diversity, inclusion and human rights in adult care 5 22 3
M/650/6683 Supervision and performance management in adult care 5 40 5
R/650/6657 Leading the vision of an adult care service 5 25 3
R/650/6684 Team leadership in adult care 5 26 3
T/650/6559 Communication and information management in adult care 5 45 5
T/650/6685 Understand resource management in adult care 5 30 4
Y/650/6659 Managing comments, concerns and complaints in adult care 5 22 3
Y/650/6686 Understanding leadership and management in adult care 5 35 4
Optional Units
D/650/6911 Managing induction within adult care 5 30 4
M/650/6773 Manage care for individuals with learning disabilities and/or autism 5 30 4
R/650/6945 Managing recruitment, selection and retention in adult care 5 40 5
T/650/6946 Managing the use of assistive technology in adult care 5 24 3

 

To enrol on the iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England), learners must meet the following criteria:

  • Learners must be 19 years or older.
  • Learners must be working in a managerial role within an appropriate adult care setting to apply and demonstrate competence in both knowledge and skills.
  • There are no formal prior qualifications required to undertake this qualification.
  • Learners working within care services may be legally required to undergo criminal record checks before starting or continuing employment.
  • Non-native English speakers must demonstrate a minimum level of English language competency.*
  • Learners must be able to demonstrate the capability to achieve the learning outcomes and assessment criteria for the qualification.

For further information, please click here and find out the clear guidelines.

*A learner not from a majority English-speaking country must provide evidence of English language competency. For more information, visit Language Expectations.

This course is ideal for managers, deputy managers, assistant managers, and registered managers working in adult care services who want to advance their leadership skills and career. It is perfect for those already in a managerial role looking to gain a nationally recognised Level 5 qualification while improving service quality, staff development, and person-centred care. The course is suitable for professionals working in residential care, domiciliary care, day services, respite care, or community-based adult care settings across England.

Career Progression 
This qualification allows learners to learn, develop and demonstrate the skills and knowledge required for employment and/or career progression in Adult Care. Learners who achieve this qualification could progress to the following: further or higher education, employment within the adult care sector in job roles such as:

  • Deputy Manager 
  • Manager 
  • Assistant Manager 

 

The iCQ Level 5 Diploma in Leadership and Management for Adult Care (England) is accredited by iCQ Awards, an awarding body regulated by Ofqual (Office of Qualifications and Examinations Regulation). Ofqual regulation ensures the qualification meets national standards and delivers high-quality, recognised learning outcomes. You can verify this qualification on the Ofqual Register of Regulated Qualifications.

iCQ Awards is an Ofqual-approved awarding body (Reference Number RN5325), and this qualification is officially recognised in England under Qualification Accreditation Number (QAN): 610/2987/7. Inspire London College offers this qualification through iCQ Awards, providing learners with a trusted and nationally recognised adult care leadership qualification.

All units of the iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England) are assessed through a portfolio of evidence, which is internally assessed and quality assured by  Inspire London College and externally verified by iCQ Awards. Assessments follow the Skills for Care & Development Assessment Principles to ensure fairness, reliability, and relevance to real workplace practice. The majority of assessment takes place on the job in real adult care settings, allowing learners to demonstrate practical skills and leadership competence in authentic situations. Knowledge-based outcomes can be assessed through tasks and assignments, while skills-based outcomes require direct observation in the workplace.

Learners must provide enough evidence to meet all learning outcomes and assessment criteria, without including confidential records, which are checked on-site by a qualified assessor. Each unit gives guidance on assessment, and all evidence must be in English. This ensures learners can clearly demonstrate their ability to lead, manage, and improve adult care services using both practical skills and theoretical knowledge.

Upon successfully passing the qualification, the learner will receive an Ofqual-regulated certificate (soft copy/scanned version) issued by iCQ Awards, which is included in the course price.

If you require a hard copy certificate, an additional fee of £25 will apply. This covers standard postal charges.

For faster delivery, you may choose to have your certificate and transcript sent via special courier (e.g., DHL). This service incurs an additional cost of £40, which applies primarily to international deliveries.

Note: It is not mandatory to select the courier service for delivery. We provide this special courier option for your convenience because standard posts take longer (3-4 weeks). For support, contact admissions@inspirelondoncollege.co.uk. 

Pay full Fee Regular Fee Discounted Fee % Discounted Initial Deposit Instalments Fast track 
Pay Full Fee £1500

To successfully achieve the iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England), learners must complete a minimum of 95 credits. This includes 79 credits from the 19 mandatory units and at least 16 credits from the optional units, allowing learners to tailor their learning to their career goals. The course is structured with a Total Qualification Time (TQT) of 950 hours and 755 Guided Learning Hours (GLH), providing a practical and engaging pathway to advance leadership in adult care.


Qualification Accreditation Number (QAN): 610/2987/7

Unit Reference No Unit Title Level GLH Credit
Mandatory Units
F/650/6561 Decision making within adult care 5 35 4
T/650/6658 Manage own professional development and personal wellbeing 5 40 5
D/650/6560 Continuous improvement within adult care 5 30 4
D/650/6641 Leading outcome based and person-centred practice in adult care 5 45 6
F/650/6651 Leading partnership working in adult care 5 35 4
H/650/6562 Governance and regulatory processes in adult care 5 40 5
J/650/6680 Market provision and integrated approaches in adult care 5 30 4
K/650/6564 Leading and managing health and safety in adult care 5 25 3
K/650/6654 Leading team learning and professional development in adult care 5 30 4
K/650/6681 Risk taking and risk management in adult care 5 30 4
L/650/6682 Safeguarding in adult care 5 50 6
M/650/6575 Leading equality, diversity, inclusion and human rights in adult care 5 22 3
M/650/6683 Supervision and performance management in adult care 5 40 5
R/650/6657 Leading the vision of an adult care service 5 25 3
R/650/6684 Team leadership in adult care 5 26 3
T/650/6559 Communication and information management in adult care 5 45 5
T/650/6685 Understand resource management in adult care 5 30 4
Y/650/6659 Managing comments, concerns and complaints in adult care 5 22 3
Y/650/6686 Understanding leadership and management in adult care 5 35 4
Optional Units
D/650/6911 Managing induction within adult care 5 30 4
M/650/6773 Manage care for individuals with learning disabilities and/or autism 5 30 4
R/650/6945 Managing recruitment, selection and retention in adult care 5 40 5
T/650/6946 Managing the use of assistive technology in adult care 5 24 3

 

To enrol on the iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England), learners must meet the following criteria:

  • Learners must be 19 years or older.
  • Learners must be working in a managerial role within an appropriate adult care setting to apply and demonstrate competence in both knowledge and skills.
  • There are no formal prior qualifications required to undertake this qualification.
  • Learners working within care services may be legally required to undergo criminal record checks before starting or continuing employment.
  • Non-native English speakers must demonstrate a minimum level of English language competency.*
  • Learners must be able to demonstrate the capability to achieve the learning outcomes and assessment criteria for the qualification.

For further information, please click here and find out the clear guidelines.

*A learner not from a majority English-speaking country must provide evidence of English language competency. For more information, visit Language Expectations.

This course is ideal for managers, deputy managers, assistant managers, and registered managers working in adult care services who want to advance their leadership skills and career. It is perfect for those already in a managerial role looking to gain a nationally recognised Level 5 qualification while improving service quality, staff development, and person-centred care. The course is suitable for professionals working in residential care, domiciliary care, day services, respite care, or community-based adult care settings across England.

Career Progression 
This qualification allows learners to learn, develop and demonstrate the skills and knowledge required for employment and/or career progression in Adult Care. Learners who achieve this qualification could progress to the following: further or higher education, employment within the adult care sector in job roles such as:

  • Deputy Manager 
  • Manager 
  • Assistant Manager 

 

The iCQ Level 5 Diploma in Leadership and Management for Adult Care (England) is accredited by iCQ Awards, an awarding body regulated by Ofqual (Office of Qualifications and Examinations Regulation). Ofqual regulation ensures the qualification meets national standards and delivers high-quality, recognised learning outcomes. You can verify this qualification on the Ofqual Register of Regulated Qualifications.

iCQ Awards is an Ofqual-approved awarding body (Reference Number RN5325), and this qualification is officially recognised in England under Qualification Accreditation Number (QAN): 610/2987/7. Inspire London College offers this qualification through iCQ Awards, providing learners with a trusted and nationally recognised adult care leadership qualification.

All units of the iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England) are assessed through a portfolio of evidence, which is internally assessed and quality assured by  Inspire London College and externally verified by iCQ Awards. Assessments follow the Skills for Care & Development Assessment Principles to ensure fairness, reliability, and relevance to real workplace practice. The majority of assessment takes place on the job in real adult care settings, allowing learners to demonstrate practical skills and leadership competence in authentic situations. Knowledge-based outcomes can be assessed through tasks and assignments, while skills-based outcomes require direct observation in the workplace.

Learners must provide enough evidence to meet all learning outcomes and assessment criteria, without including confidential records, which are checked on-site by a qualified assessor. Each unit gives guidance on assessment, and all evidence must be in English. This ensures learners can clearly demonstrate their ability to lead, manage, and improve adult care services using both practical skills and theoretical knowledge.

Upon successfully passing the qualification, the learner will receive an Ofqual-regulated certificate (soft copy/scanned version) issued by iCQ Awards, which is included in the course price.

If you require a hard copy certificate, an additional fee of £25 will apply. This covers standard postal charges.

For faster delivery, you may choose to have your certificate and transcript sent via special courier (e.g., DHL). This service incurs an additional cost of £40, which applies primarily to international deliveries.

Note: It is not mandatory to select the courier service for delivery. We provide this special courier option for your convenience because standard posts take longer (3-4 weeks). For support, contact admissions@inspirelondoncollege.co.uk. 

Pay full Fee Regular Fee Discounted Fee % Discounted Initial Deposit Instalments Fast track 
Pay Full Fee £1500
iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England)
£1,500.00
Pay Full Fee

Discover Why Ambitious Learners Choose Inspire London College

Inspire London College is dedicated to turning your ambition into achievement. Our courses blend practical skills with professional development to prepare you for real progress in your career.

Flexible Online Learning

Study anytime, anywhere, and take full control of your learning schedule to fit your lifestyle. 

One-to-One Tutor Support

Get 24/7 assistance from our dedicated team, who guide you every step of the way.

Easy Instalment Plans

Spread your payments with simple, interest-free instalment options designed for flexibility.

Boost Your Career Growth

Develop practical, job-ready skills that enhance your employability and set you apart in the workplace.

Affordable Course Fees

Access high-quality education at a price that keeps your ambitions within reach.

Achieve Your Career Goals Like Never Before.

Take the First Step!

Key Features

What you'll Learn

By the end of this Course you will

Trust Your Qualifications

iCQ Awards

iCQ Awards is a leading Ofqual-regulated awarding organisation in England, specialising in vocational and professional qualifications. Recognised for maintaining high standards, iCQ develops and accredits a wide range of programmes across health and social care, education, and professional development. Their qualifications are designed to provide learners with practical skills, industry-relevant knowledge, and recognised certification that enhances career prospects.
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FAQs

This course is designed for managers, deputy managers, assistant managers, and registered managers working in adult care settings who want to develop leadership and management skills. Learners must be 19 years or older and working in a managerial role.

No formal prior qualifications are required. Learners must demonstrate competence in their role, and non-native English speakers must provide evidence of English language competency. Criminal record checks may be required for those working in care services.

Assessment is through a portfolio of evidence, internally assessed by Inspire London College and externally verified by iCQ. Knowledge is assessed through tasks or assignments, and practical skills are assessed via direct observation in the workplace.

The qualification has a Total Qualification Time (TQT) of 950 hours and 755 Guided Learning Hours (GLH). Learners must complete 95 credits, including 79 credits from mandatory units and 16 credits from optional units.

Learners can progress to roles such as Deputy Manager, Manager, Assistant Manager, Care Broker, or Case Manager, or pursue further higher education in adult care leadership and management.

iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England)

£1,500.00

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    iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England)

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