Overview

How information is handled in a care setting can have an impact on relationships with service users. The information must be handled confidentially and in a way that respects the dignity of an individual. It is important to recognise that not all the personal information will be relevant to prevent any risks to service users in their own homes. When working in a care setting, it is important to build positive relationships with care users. The correct handling of personal information are important for trusting relationships. Any occurrence may lead to a service user becoming unwilling to cooperate with their care providers. If the service user feels that their information is not handled properly, it may cause them to retain information from care providers. It could be risky for the care providers especially if working with vulnerable individuals like older people or children.

This course introduces the fundamental concept of handling information confidentially in the care setting. It will also cover the important role plays in building trusting relationships with the people in your care. It will also define the key terms like the need to know and the consent. It will also touch on the legislation in place related to handling and storing correct information and the responsibilities each person has under these laws. By the end of this course, you will understand the need for secure handling of information and you will know how to access support if you have any questions regarding access to information. Once you have completed this course, you will earn a CPD Accredited Certificate of Completion that adds value in your resume. So what are you waiting for?? Enrol in this course now and start learning instantly!