Overview

Did you know that effective communication is a crucial component of quality healthcare? Many studies have shown that poor communication in a care setting can lead to medical issues, client dissatisfaction, and sometimes lead to legal problems. According to the UK General Medical Council, about 22% of complaints were because of communication issues. So, it’s not just a good thing to talk well in healthcare, it’s really necessary. That’s why the Communication in Care Settings course is so important. Inspire London College experts designed this course in order to meet the needs of job seekers.

This course teaches you how to communicate well within a home care setting. It also teaches you the different types of effective communication in care settings. Moreover, this course also explains the different communication styles and skills. Through this course, you will also learn how to break out the communication barriers in health and social care settings. By the end of this course, you will gain a solid understanding of communicating effectively in the health care setting. Inspire London College offers you the opportunity for flexible learning, which means you can acquire knowledge from the comfort of your home. Once you have completed this course, you will be awarded the CPD Accredited certificate of completion that adds value to your resume. So what are you waiting for? Enrol in this course now and start learning instantly!

Learning Outcomes

By the end of this course, learner will be able to understand:

The fundamentals of communication
Effective communication in care settings
How to promote effective communication within a care setting?
How to communicate effectively with care workers, managers, patients and visitors
The different types of communication in a care setting
Communication styles and skills

Requirements

There is no formal entry requirement for this CPD Accredited course. However, learners pursuing to enrol for this course should meet the following conditions:

Be age 16 years or above
Solid knowledge of the English Language
Working Knowledge of Information Communication Technologies for studying online that is the Internet and Microsoft Office
A genuine desire to study and succeed
How to break out the barriers to communication in health and social care
How to overcome communication barriers
The concept of confidentiality and its importance.

Who is This Course For?

This course is for healthcare professionals looking to enhance their communication skills and individuals interested in pursuing a healthcare career. Also, if you are the one who is studying healthcare or related field then this course is quite effective option for you!

Assessment

After studying through the training manual, Learner will have to attempt Final Test (online multiple-choice test – 2 attempts), if necessary, may attempt the test third times at no extra cost. Your test will be assessed automatically and straightaway so that you will directly know whether you have been successful or not. The passing score is 80%. You can retake the test in the case of not being successful at the first attempt.

Before attempting your Final Test, you will have the opportunity to test your proficiency with a Mock Test (online multiple-choice test – Unlimited attempts).

All test(s) / Assessment(s) are online and are taken either through or after the course; these are included in the course price.

Accreditation

Inspire London College Offers CPD Accredited Courses by Step Ahead CPD Qualification under Accredited Provision.
Step Ahead CPD Qualifications Accreditation Provision
Inspire London College has designed and developed its courses and has undergone an external quality check by Step Ahead CPD Qualifications to ensure that the ILC and its courses meet the high standards quality criteria.
Step Ahead CPD Qualifications
Step Ahead CPD Qualifications is an independent CPD accreditation provider dedicated to reviewing and recognising the quality assurance practices of CPD Providers (Centres). Step Ahead CPD also offer Continuing Professional Development (CPD) accreditation for a wide range of courses and training activities across diverse subject areas, ensuring they meet high standards of quality and relevance.