COURSE LEVEL
COURSE TYPE
APPROVED BY
DURATION
STUDY METHOD
CERTIFICATE
Assessment Method
In a care setting, conflict can arise due to differences in opinions, needs, or priorities among staff members, service users, or their families. Managing conflict effectively is essential to maintain a positive and supportive environment for all involved. So here, inspire London College comes with Conflict Resolution in the Care Setting course in order to provide you with the essential skills and knowledge related to conflict resolution in health and social care. This course will teach you how to resolve conflicts in a calm and professional manner, even when the stakes are high.
This theoretical course provides you with a comprehensive exploration of conflict resolution in the care environment, empowering you with essential skills and knowledge. Covering topics such as the basic fundamentals of conflicts, different types of conflicts, and causes and effects of conflicts. Moreover, this course also includes working toward conflict resolution methodologies, conflict resolution in a care setting, practical examples, guidelines for conflict prevention in a care setting, and guidelines for carers to resolve conflict in the care setting. This course equips care professionals with the necessary knowledge and skills to create a harmonious work environment.
Upon completing this course, you will get a CPD Accredited Certificate that add value to your resume. All you need to have a strong internet connection or any digital device. So what are you waiting for?? Enrol in this comprehensive course and unlock the knowledge and skills necessary to navigate conflicts in care settings with confidence.
Upon completion of this course, you can expect to:
There is no formal entry requirement for this CPD Accredited course. However, learners pursuing to enrol for this course should meet the following conditions:
This Conflict Resolution course is ideal for managers or supervisors looking to improve their conflict resolution skills in the workplace. Those HR professionals are seeking to enhance their understanding of conflict management. It is also perfect for those individuals interested in improving their conflict resolution abilities.
After studying through the training manual, Learner will have to attempt Final Test (online multiple-choice test – 2 attempts), if necessary, may attempt the test third times at no extra cost. Your test will be assessed automatically and straightaway so that you will directly know whether you have been successful or not. The passing score is 80%. You can retake the test in the case of not being successful at the first attempt.
Before attempting your Final Test, you will have the opportunity to test your proficiency with a Mock Test (online multiple-choice test – Unlimited attempts).
All test(s) / Assessment(s) are online and are taken either through or after the course; these are included in the course price.
Upon successfully passing the course, the learner must pay for a Certificate of Completion from ILC (either in PDF format or Hardcopy).
Certificate of Completion (PDF format) = £29
Certificate of Completion (Hardcopy) = £40 + postage charges £15 = £55
