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In Hotel Management, the role of the front office is very crucial, and sometimes it is regarded as the most important department in hotel sector. The Hotel Front Office Management job is tough and challenging and requires adequate knowledge of Hospitality /Hotel Management and improved professional skills of customer service. In addition to Hotel Management courses, the Certificate in Hotel Front Office Management is becoming a separate discipline due to its broader operations and role in the hotel industry. The modern hotel industry is hiring professionals to manage front office operations; therefore, the demand for front office management courses and professionals is increasing gradually. Due to the competitiveness of the hotel industry, individuals having professional certification are now preferred by employers. This Certificate in Hotel Front Office Management can be a great way for individuals to improve their CV’s and get a better job in the hospitality sector.
Inspire London College’s Level 2 Certificate in Hotel Front Office Management is quite effective for the individuals who are seeking to enter hospitality industry or want to become hotel front office managers in future.
Level 2 Certificate in Hotel Front Office Management is a 40 points CPD Accredited course. Therefore, to achieve a CPD Accredited Certificate, learners must complete a minimum of 4 units.
Modules Outline of Certificate in Hotel Front Office Management
Unit 1: Introduction to the front office and its functions
Unit 2: Front Office Staff, Ranks and Responsibilities
Unit 3: Front Office Reservation and Guest Registration Process
Unit 4: Front Office Accounting and Communication Management
Learners pursuing to enroll for accounting course should meet the following conditions.
1. Be age 16 years or above.
2. Solid knowledge of English Language.
3. Working Knowledge of Information Communication Technologies for studying online i.e. Internet, Microsoft Office.
4. A genuine desire to study and succeed.
Certificate in Hotel Front Office Management offered by Inspire London College is helpful for the individuals who are already working in the Hotel management industry and had experience in Hotel Management and want to pursue a better career such front office manager, reservation manager, reception manager.
Candidate with tough routine can also join a Hotel Management course because this is a home-based hotel management course and an individual can do it in free time from overall the world. Candidates who are wishing to enhance their skills and knowledge of the hotel industry can go for this course.
After studying through the training manual, Learner will have to attempt Final Test (online multiple-choice test – 2 attempts), if necessary, may attempt the test third times at no extra cost. Your test will be assessed automatically and straightaway so that you will directly know whether you have been successful or not. The passing score is 80%. You can retake the test in the case of not being successful at the first attempt.
Before attempting your Final Test, you will have the opportunity to test your proficiency with a Mock Test (online multiple-choice test – Unlimited attempts).
All test(s) / Assessment(s) are online and are taken either through or after the course; these are included in the course price.
Upon successfully passing the course, the learner must pay for a Certificate of Completion from ILC (either in PDF format or Hardcopy).
Certificate of Completion (PDF format) = £35
Certificate of Completion (Hardcopy) = £45 + postage charges £15 = £60
