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Level 5 Diploma in Office Management and Administration


Level 5




Training Qualifications UK (TQUK)


1 Week- 12 Months


Online Self-Paced


Available to Purchase Separately


Office management and administration is the art of managing a company’s information, processes, and systems. This course will help you learn the skills to effectively manage an office, including how to control staff members, customers, vendors, and other business partners. You’ll also uncover the fundamentals of office administration and learn about the key elements of an effective office management system.

The Office Management and Administration Online Course is designed for beginners and individuals with little or no background in office management and administration. Office Management training provides the knowledge you need to understand an office environment, whether you’re dealing with a single location business or an enterprise spanning multiple locations.

Course Outline

Level 5 Diploma in Office Management and Administration is a 100 credit points TQUK Endorsed course. Therefore, to achieve a TQUK Endorsed Certificate, learners must complete a minimum of 10 units.

Modules Outline:

Module 1: Administrative Office Procedures

Module 2: Administrative Support

Module 3: Managing Workplace Anxiety

Module 4: Office Politics for Managers

Module 5: Business Acumen

Module 6: Business Ethics

Module 7: Business Etiquette

Module 8: Business Development and Succession Planning

Module 9: Microsoft Office

Module 10: Organisational Skills


There is no formal entry requirement for this endorsed course. However, learners pursuing to enrol for this course should meet the following conditions:

  • Be age 16 years or above
  • Solid knowledge of the English Language
  • Working Knowledge of Information Communication Technologies for studying online that is the Internet and Microsoft Office
  • A genuine desire to study and succeed

Who is This Course For?

Office Management and Administration Diploma provides the learner with key information about applications and skills demanded in the Administration Sector. It is designed for those preparing to take up a role in the administration or as an additional endorsed course for those already working in the sector.


  • The learner will attempt an online multiple-choice test (2 attempts). Then, if necessary, may try the trial a third time at no extra cost.
  • Your test will be assessed automatically and straightaway so that you will directly know whether you have been successful or not.
  • The passing score is 80%.
  • Before attempting your Final Test, you will have the opportunity to test your proficiency with a Mock Test (Unlimited attempts).

All test(s) / Assessment(s) are online and are taken either through or after the course; these are included in the course price.


Inspire London College Offers Endorsed Courses by Training Qualification UK (TQUK) under TQUK Endorsed Provision.

TQUK Endorsed Provision

Inspire London College has designed and developed its courses and has undergone an external quality check by Training Qualification UK (TQUK) to ensure that the ILC and its courses meet the high standards quality criteria.

Training Qualification UK (TQUK)

TQUK is an Ofqual regulated Awarding Organisation, providing a wide range of vocational qualifications to FE Colleges and private training providers.

TQUK is an Awarding Organisation recognised by the Office of Qualifications and Examinations Regulation (Ofqual) in England, CCEA Regulation in Northern Ireland, and Qualifications Wales. TQUK offers qualifications regulated by Ofqual and, in some cases, by CCEA Regulation and Qualifications Wales, sit on the Regulated Qualifications Framework (RQF), and are listed on the Register of Regulated Qualifications.


Upon successfully passing the course, the learner must pay for a Certificate of Completion from ILC (either in PDF format or Hardcopy) or an Endorsed Diploma from TQUK (Hardcopy).

Certificate of Completion (PDF format) = £42

Certificate of Completion (Hardcopy) = £65 + postage charges £15 = £80

Endorsed Diploma from Awarding Body TQUK (Hardcopy) = £99 + postage charges £15 = £114

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