Level 7 Diploma in Admin, Secretarial & PA is 200 credit points TQUK Endorsed course. Therefore, to achieve a TQUK Endorsed Certificate, learners must complete a minimum of 20 units.
Modules Outline:
Module 1: Administrative Office Procedures
Module 2: Administrative Support Skills
Module 3: Executive and Personal Assistant
Module 4: Archive and Record Management
Module 5: Business Etiquette
Module 6: Meeting Management
Module 7: Assertiveness and Self-Confidence
Module 8: Basics of Body Language
Module 9: Business Writing
Module 10: Telephone Etiquettes
Module 11: Call Center
Module 12: Facilitation Skills
Module 13: Goals Settings
Module 14: Event Planning
Module 15: Time Management
Module 16: Personal Productivity
Module 17: Social Intelligence
Module 18: Social Media In the Workplace
Module 19: The Cloud and Business
Module 20: Microsoft Office