To achieve an Advanced Level 6 Diploma in New Supervisor Training learner must have to achieve minimum 12 units with 120 Credits.
Unit 1: Supervising Others
Unit 2: Project Management
Unit 3: Human Resource Management
Unit 4: Sales Fundamentals
Unit 5: Basic Bookkeeping
Unit 6: Customer Services
Unit 7: Archiving and Record Management
Unit 8: Handling Difficult Customers
Unit 9: Contract Management
Unit 10: Safety in the Workplace
Unit 11: Assertiveness and Self Confidence
Unit 12: Communication Strategies
Unit 13: Business Writing
Unit 14: Coaching and Mentoring
Unit 15: Being a Likeable Boss
After studying through the training manual, Learner will have to attempt Final Test (online multiple-choice test – 2 attempts), if necessary, may attempt the test third times at no extra cost. Your test will be assessed automatically and straightaway so that you will directly know whether you have been successful or not. The passing score is 80%. You can retake the test in the case of not being successful at the first attempt.
Before attempting your Final Test, you will have the opportunity to test your proficiency with a Mock Test (online multiple-choice test – Unlimited attempts).
All test(s) / Assessment(s) are online and are taken either through or after the course; these are included in the course price.