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Level 5 Diploma in Operations Management

£10.00

Course Level Level 5
Awarding Body Training Qualifications UK (TQUK)
Study Method Online – Self-Paced
Course Type Endorsed Course
Certificate Available to purchase separately

Inspire London College is one of the Leading Online Operations Management Diploma providers in the United Kingdom, Operations Management Diploma includes important modules that teach the learner about their need and succession in their professional life.

Operations Management Diploma is provider learner with key information about application and skills that are demanded in the Operations Management Sector. Operations Management Diploma provides lessons, modules and quizzes to get access and knowledge on the end provided with Professional Certificate that helps in Career building in professional life.

Operations Management Diploma makes learner able concept of Supply Chain Management and their fundamentals, Risk Management and Time Management, Talent Management, Project Management, and Performance Management, Meeting Management, Knowledge Management and Negotiation skills to succeed in their professional life.

Module 1: Supply Chain Management

  • Identify how supply chain management relates to:
    1. Customer satisfaction
    2. Improving performance
    3. Lowering costs
    4. Product development
  • Define the terms:
    1. Procurement
    2. Upstream and downstream
    3. Raw material
    4. Forecasting
    5. Carrying cost
    6. Inventory
    7. Order generation
    8. Order taking
  • Understand the levels of supply chain management and their effects
    • Strategic
    • Tactical
    • Operational
  • Comprehend the flows of supply chain management and data warehouses
    • Product flow
    • Information flow
    • Finances flow
  • Take a look at inventory management
  • Study supply chain groups
  • Review tracking and monitoring methods
  • Examine supply chain event management

Module 2: Human Resource Management

  • Describe the implications of different aspects of Human Resource Management on their daily responsibilities
  • Define human resources terms and subject matter
  • Recruit, interview, and retain employees more effectively
  • Follow up with new employees in a structured manner
  • Be an advocate for your employees’ health and safety
  • Provide accurate, actionable feedback to employees
  • Act appropriately in situations requiring discipline and termination
  • Evaluate some of the strengths and opportunities for Human Resources in your own workplace
  • Identify three areas for further development within the Human Resources field as part of a personal action plan

Module 3: Time Management

  • Plan and prioritize each day’s activities in a more efficient, productive manner
  • Overcome procrastination quickly and easily
  • Handle crises effectively and quickly
  • Organize your workspace and workflow to make better use of time
  • Delegate more efficiently
  • Use rituals to make your life run smoother
  • Plan meetings more appropriately and effectively

Module 4: Talent Management

  • Define talent and talent management.
  • Understand the benefits of talent management.
  • Recognize performance management and ways to review talent.
  • Identify employee engagement.
  • Create assessments and training programs.
  • Learn how to improve employee retention.

Module 5: Stress Management

  • Identify the best approach to a stressful situation (Alter, Avoid, or Accept)
  • Understand what lifestyle elements you can change to reduce stress
  • Use routines to reduce stress
  • Use environmental and physical relaxation techniques
  • Better cope with major events
  • Use a stress log to identify stressors and create a plan to reduce or eliminate them

Module 6: Risk Assessment and Management

  • Identify hazards and risks
  • Update control measures
  • Grasp the fundamentals of accident reports
  • Identify risk management techniques
  • Outline a disaster recovery plan
  • Communicate to the organization

Module 7: Project Management

  • Define projects, project management, and project managers
  • Identify the importance of the PMBOK and PMI
  • Identify the five process groups and ten knowledge areas as defined by the PMI
  • Describe the triple constraint
  • Perform a project needs assessment and write goals, requirements, and deliverables
  • Create key project documents, including the statement of work, project planning worksheet, and project charter
  • Build a project schedule by estimating time, costs, and resources
  • Understand and use the work breakdown structure
  • Create project planning documents, such as a schedule, risk management plan, and communication plan
  • Use planning tools, including the Gantt chart, network diagram, and RACI chart
  • Establish and use baselines
  • Monitor and maintain the project

Module 8: Performance Management

  • Define performance management.
  • Understand how performance management works and the tools to make it work.
  • Learn the three phases of performance management and how to assess it.
  • Discuss effective goal-setting.
  • Learn how to give feedback on performance management.
  • Identify Kolb’s Learning Cycle.
  • Recognize the importance of motivation.
  • Develop a performance journal and performance plan.

Module 9: Negotiation Skills

  • Understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating
  • Understand and apply basic negotiating concepts: WATNA, BATNA, WAP, and ZOPA
  • Lay the groundwork for negotiation
  • Identify what information to share and what to keep to yourself
  • Understand basic bargaining techniques
  • Apply strategies for identifying mutual gain
  • Understand how to reach consensus and set the terms of the agreement
  • Deal with personal attacks and other difficult issues
  • Use the negotiating process to solve everyday problems
  • Negotiate on behalf of someone else

Module 10: Meeting Management

  • Planning and Preparing
  • Identifying the Participants
  • How to choose the time and place
  • How to create the agenda
  • How to set up the meeting space
  • How to incorporate your electronic options
  • Meeting Roles and Responsibilities
  • Use an agenda
  • Chairing a Meeting
  • How to deal with disruptions
  • How to professionally deal with personality conflicts
  • How to take minutes
  • How to make the most of your meeting using games, activities and prizes

Inspire London College Offers Endorsed Courses by Training Qualification UK (TQUK) under TQUK Endorsed Provision.

TQUK Endorsed Provision

This means that Inspire London College has designed and developed its courses and has go through an external quality check by Training Qualification UK (TQUK) to ensure that the ILC and the courses it offers, meet the high standards quality criteria.

Training Qualification UK (TQUK)

TQUK is an Ofqual regulated Awarding Organisation, providing a wide range of vocational qualifications to FE Colleges and private training providers.

TQUK is an Awarding Organisation recognised by the Office of Qualifications and Examinations Regulation (Ofqual) in England, CCEA Regulation in Northern Ireland and by Qualifications Wales. TQUK offers qualifications which are regulated by Ofqual and, in some cases, by CCEA Regulation and/or Qualifications Wales, sit on the Regulated Qualifications Framework (RQF) and are listed on the Register of Regulated Qualifications.

Upon successfully passing the Course, learner needs to pay for Certificate of Completion from ILC (either in PDF format or Hardcopy) or Endorsed Diploma from TQUK (Hardcopy).

Certificate of Completion (PDF format) = £40

Certificate of Completion (Hardcopy) = £60 + postage charges £15 =£75

Endorsed Diploma from Awarding Body TQUK (Hardcopy) = £99 + postage charges £15 =£114

+
Overview

Inspire London College is one of the Leading Online Operations Management Diploma providers in the United Kingdom, Operations Management Diploma includes important modules that teach the learner about their need and succession in their professional life.

Operations Management Diploma is provider learner with key information about application and skills that are demanded in the Operations Management Sector. Operations Management Diploma provides lessons, modules and quizzes to get access and knowledge on the end provided with Professional Certificate that helps in Career building in professional life.

Operations Management Diploma makes learner able concept of Supply Chain Management and their fundamentals, Risk Management and Time Management, Talent Management, Project Management, and Performance Management, Meeting Management, Knowledge Management and Negotiation skills to succeed in their professional life.

+
Outline

Module 1: Supply Chain Management

  • Identify how supply chain management relates to:
    1. Customer satisfaction
    2. Improving performance
    3. Lowering costs
    4. Product development
  • Define the terms:
    1. Procurement
    2. Upstream and downstream
    3. Raw material
    4. Forecasting
    5. Carrying cost
    6. Inventory
    7. Order generation
    8. Order taking
  • Understand the levels of supply chain management and their effects
    • Strategic
    • Tactical
    • Operational
  • Comprehend the flows of supply chain management and data warehouses
    • Product flow
    • Information flow
    • Finances flow
  • Take a look at inventory management
  • Study supply chain groups
  • Review tracking and monitoring methods
  • Examine supply chain event management

Module 2: Human Resource Management

  • Describe the implications of different aspects of Human Resource Management on their daily responsibilities
  • Define human resources terms and subject matter
  • Recruit, interview, and retain employees more effectively
  • Follow up with new employees in a structured manner
  • Be an advocate for your employees’ health and safety
  • Provide accurate, actionable feedback to employees
  • Act appropriately in situations requiring discipline and termination
  • Evaluate some of the strengths and opportunities for Human Resources in your own workplace
  • Identify three areas for further development within the Human Resources field as part of a personal action plan

Module 3: Time Management

  • Plan and prioritize each day’s activities in a more efficient, productive manner
  • Overcome procrastination quickly and easily
  • Handle crises effectively and quickly
  • Organize your workspace and workflow to make better use of time
  • Delegate more efficiently
  • Use rituals to make your life run smoother
  • Plan meetings more appropriately and effectively

Module 4: Talent Management

  • Define talent and talent management.
  • Understand the benefits of talent management.
  • Recognize performance management and ways to review talent.
  • Identify employee engagement.
  • Create assessments and training programs.
  • Learn how to improve employee retention.

Module 5: Stress Management

  • Identify the best approach to a stressful situation (Alter, Avoid, or Accept)
  • Understand what lifestyle elements you can change to reduce stress
  • Use routines to reduce stress
  • Use environmental and physical relaxation techniques
  • Better cope with major events
  • Use a stress log to identify stressors and create a plan to reduce or eliminate them

Module 6: Risk Assessment and Management

  • Identify hazards and risks
  • Update control measures
  • Grasp the fundamentals of accident reports
  • Identify risk management techniques
  • Outline a disaster recovery plan
  • Communicate to the organization

Module 7: Project Management

  • Define projects, project management, and project managers
  • Identify the importance of the PMBOK and PMI
  • Identify the five process groups and ten knowledge areas as defined by the PMI
  • Describe the triple constraint
  • Perform a project needs assessment and write goals, requirements, and deliverables
  • Create key project documents, including the statement of work, project planning worksheet, and project charter
  • Build a project schedule by estimating time, costs, and resources
  • Understand and use the work breakdown structure
  • Create project planning documents, such as a schedule, risk management plan, and communication plan
  • Use planning tools, including the Gantt chart, network diagram, and RACI chart
  • Establish and use baselines
  • Monitor and maintain the project

Module 8: Performance Management

  • Define performance management.
  • Understand how performance management works and the tools to make it work.
  • Learn the three phases of performance management and how to assess it.
  • Discuss effective goal-setting.
  • Learn how to give feedback on performance management.
  • Identify Kolb’s Learning Cycle.
  • Recognize the importance of motivation.
  • Develop a performance journal and performance plan.

Module 9: Negotiation Skills

  • Understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating
  • Understand and apply basic negotiating concepts: WATNA, BATNA, WAP, and ZOPA
  • Lay the groundwork for negotiation
  • Identify what information to share and what to keep to yourself
  • Understand basic bargaining techniques
  • Apply strategies for identifying mutual gain
  • Understand how to reach consensus and set the terms of the agreement
  • Deal with personal attacks and other difficult issues
  • Use the negotiating process to solve everyday problems
  • Negotiate on behalf of someone else

Module 10: Meeting Management

  • Planning and Preparing
  • Identifying the Participants
  • How to choose the time and place
  • How to create the agenda
  • How to set up the meeting space
  • How to incorporate your electronic options
  • Meeting Roles and Responsibilities
  • Use an agenda
  • Chairing a Meeting
  • How to deal with disruptions
  • How to professionally deal with personality conflicts
  • How to take minutes
  • How to make the most of your meeting using games, activities and prizes
+
Accreditation

Inspire London College Offers Endorsed Courses by Training Qualification UK (TQUK) under TQUK Endorsed Provision.

TQUK Endorsed Provision

This means that Inspire London College has designed and developed its courses and has go through an external quality check by Training Qualification UK (TQUK) to ensure that the ILC and the courses it offers, meet the high standards quality criteria.

Training Qualification UK (TQUK)

TQUK is an Ofqual regulated Awarding Organisation, providing a wide range of vocational qualifications to FE Colleges and private training providers.

TQUK is an Awarding Organisation recognised by the Office of Qualifications and Examinations Regulation (Ofqual) in England, CCEA Regulation in Northern Ireland and by Qualifications Wales. TQUK offers qualifications which are regulated by Ofqual and, in some cases, by CCEA Regulation and/or Qualifications Wales, sit on the Regulated Qualifications Framework (RQF) and are listed on the Register of Regulated Qualifications.

+
Certificate

Upon successfully passing the Course, learner needs to pay for Certificate of Completion from ILC (either in PDF format or Hardcopy) or Endorsed Diploma from TQUK (Hardcopy).

Certificate of Completion (PDF format) = £40

Certificate of Completion (Hardcopy) = £60 + postage charges £15 =£75

Endorsed Diploma from Awarding Body TQUK (Hardcopy) = £99 + postage charges £15 =£114

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