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Level 5 Diploma in Health and Safety at Work


Level 5




Endorsed by TQUK


1 Week- 12 Months


Online Self-Paced


Available to Purchase Separately


Health and Safety at Work Diploma is one of the best Health and Safety at Work Diploma offered by ILC to provide Knowledge about Health and Safety in the Work to those who are looking to work in Health and Safety in the Work Sector.

ILC is one of the Leading Online Health and Safety at Work Diploma providers in the United Kingdom; Health and Safety at Work Diploma include important modules that teach the learner about their needs and succession in their professional life.

Course Outline

Level 5 Health & Safety in Work Diploma is an Endorsed Diploma. To achieve a Level 5 Health & Safety in Work Diploma learner must have to achieve 10 Modules with 100 Credits to get Endorsed Certificate of Completion from TQUK.

Modules Outline

Module 1: Health and Wellness at the Workplace

Access Health and Wellness Program Needs
Plan a Health and Wellness Program
Implement a Health and Wellness Program
Maintain a Healthy and Wellness Program

Module 2: Civility in the Workplace

Define civility, understand its causes, and enumerate at least three of its behavioral indicators.
Understand the costs of incivility, as well as the rewards of civility, within the workplace.
Learn practical ways of practicing workplace etiquette, including the proper use of greetings, respect, involvement, and political correctness.
Learn the basic styles of conflict resolution and identify the style most appropriate for managing particular conflicts in the workplace.
Learn skills in diagnosing the causes of uncivil behavior.
Understand the role of forgiveness and conflict resolution in the creation of a civil working environment.
Understand the different elements of effective communication, particularly effective para-verbal and non-verbal communication.
Learn facilitative communication skills such as listening and appreciative inquiry.
Learn specific interventions that can be utilized when there’s conflict within the workplace.
Learn a recommended procedure for systematizing civil behavior within the workplace.

Module 3: Critical Thinking

Understand the components of critical thinking
Utilize non-linear thinking
Use logical thinking
Recognize what it means to be a critical thinker
Evaluate information using critical thinking skills
Identify the benefits of critical thinking
Revise perspective, when necessary
Comprehend problem-solving abilities

Module 4: Mental Skills Development

Understand Bloom’s Taxonomy
Explain the cognitive domain
Explore the two cognitive domains
Explain types of knowledge
Identify training in the cognitive domain

Module 5: Physical Skills Development

Understand Bloom’s Taxonomy
Explain the psychomotor domain
Explore the different psychomotor taxonomies
Explain ways to implement training in the psychomotor domain
Identify psychomotor activities

Module 6: Lean Process and Six Sigma

Develop a 360-degree view of Six Sigma and how it can be implemented in any organization.
Identify the fundamentals of lean manufacturing, lean enterprise, and lean principles.
Describe the key dimensions of quality – product features and freedom from deficiencies
Develop attributes and value according to the Kano Model
Understand how products and services that have the right features and are free from deficiencies can promote customer satisfaction and attract and retain new customers.
Describe what is required to regulate a process
Give examples of how poor quality affects operating expenses in the areas of appraisal, inspection costs, internal failure costs, and external failure costs
Using basic techniques such as DMAIC and how to identify Six Sigma Projects
Use specific criteria to evaluate a project
Discover the root causes of a problem
Design and install new controls to hold the gains and to prevent the problem from returning.

Module 7: Conflict Resolution in the Workplace

Understand what conflict and conflict resolution mean
Understand all six phases of the conflict resolution process
Understand the five main styles of conflict resolution
Be able to adapt the process for all types of conflicts
Be able to break out parts of the process and use those tools to prevent conflict
Be able to use basic communication tools, such as the agreement frame and open questions
Be able to use basic anger and stress management techniques

Module 8: Crisis Management at the Workplace

Understand the myths behind workplace violence
Define escalation and identify examples
Learn concerning behaviours
Know what a trigger is and how that can escalate
Understand the proper response to an event

Module 9: Handling Difficult Customers at Workplace

Cultivate a positive attitude
Manage internal and external stress
Develop abilities to listen actively and empathize
Build a rapport with customers in person and over the phone
Understand the diverse challenges posed by customers
Develop strategies to adapt to challenging circumstances

Module 10: Organisational Skills at Workplace

Examine current habits and routines that are not organized
Learn to prioritize your time schedule and daily tasks
Determine ways of storing information and supplies
Learn to organize personal and workspace
Learn to resist procrastination
Make plans to stay organized in the future


There is no formal entry requirement for Construction Management Course. Learners pursuing to enroll for this course should meet the following conditions.
1. Be age 16 years or above.
2. Solid knowledge of English Language.
3. Working Knowledge of Information Communication Technologies for studying online i.e. Internet, Microsoft Office.
4. A genuine desire to study and succeed.

Who is This Course For?

Construction Management courses are basically for the candidates who are in pursuit of promotion and specifical individuals from construction sectors can join for these courses.
Courses are also beneficial for candidates who want to enhance their management skills and knowledge to handle the construction projects.
Business owners, who are running their own business, want to look over operations of the business, and the managers who want to develop skills to enhance their professional level by promotion are also encouraged to take these courses.
Workers and supervisors at construction sites who want to enhance their leadership skills can also avail these courses.
Individuals who want to enhance their career prospects and candidates who are at the entry level and want to achieve success in the near future can also take these courses.


Assignment based course.No formal exam at the end.


Inspire London College Offers Endorsed Courses by Training Qualification UK (TQUK) under TQUK Endorsed Provision.

TQUK Endorsed Provision

This means that Inspire London College has designed and developed its courses and has go through an external quality check by Training Qualification UK (TQUK) to ensure that the ILC and the courses it offers, meet the high standards quality criteria.

Training Qualification UK (TQUK)

TQUK is an Ofqual regulated Awarding Organisation, providing a wide range of vocational qualifications to FE Colleges and private training providers.

TQUK is an Awarding Organisation recognised by the Office of Qualifications and Examinations Regulation (Ofqual) in England, CCEA Regulation in Northern Ireland and by Qualifications Wales. TQUK offers qualifications which are regulated by Ofqual and, in some cases, by CCEA Regulation and/or Qualifications Wales, sit on the Regulated Qualifications Framework (RQF) and are listed on the Register of Regulated Qualifications.


Upon successfully passing the Course, learner needs to pay for Certificate of Completion from ILC (either in PDF format or Hardcopy) or Endorsed Diploma from TQUK (Hardcopy).

ILC Certificate of Completion (PDF format) = £40

ILC Certificate of Completion (Hardcopy) = £60 + postage charges £15 = £75

TQUK Endorsed Diploma (Hardcopy) = £99 + postage charges £15 = £114