COURSE LEVEL
COURSE TYPE
APPROVED BY
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STUDY METHOD
CERTIFICATE
ASSESSMENT METHOD
Office management and administration is the art of managing a company’s information, processes, and systems. This course will help you learn the skills to effectively manage an office, including how to control staff members, customers, vendors, and other business partners. You’ll also uncover the fundamentals of office administration and learn about the key elements of an effective office management system.
The Office Management and Administration Online Course is designed for beginners and individuals with little or no background in office management and administration. Office Management training provides the knowledge you need to understand an office environment, whether you’re dealing with a single location business or an enterprise spanning multiple locations.
Level 5 Diploma in Office Management and Administration is a 100 points CPD Accredited course. Therefore, to achieve a CPD Accredited Certificate, learners must complete a minimum of 10 units.
Modules Outline:
Module 1: Administrative Office Procedures
Module 2: Administrative Support
Module 3: Managing Workplace Anxiety
Module 4: Office Politics for Managers
Module 5: Business Acumen
Module 6: Business Ethics
Module 7: Business Etiquette
Module 8: Business Development and Succession Planning
Module 9: Microsoft Office
Module 10: Organisational Skills
Learners pursuing to enroll for this course should meet the following conditions.
1. Be age 16 years or above.
2. Solid knowledge of English Language.
3. Working Knowledge of Information Communication Technologies for studying online i.e. Internet, Microsoft Office.
4. A genuine desire to study and succeed.
Office Management and Administration Diploma provides the learner with key information about applications and skills demanded in the Administration Sector. It is designed for those preparing to take up a role in the administration or as an additional CPD Accredited course for those already working in the sector.
All test(s) / Assessment(s) are online and are taken either through or after the course; these are included in the course price.
Upon successfully passing the course, the learner must pay for a Certificate of Completion from ILC (either in PDF format or Hardcopy).
Certificate of Completion (PDF format) = £42
Certificate of Completion (Hardcopy) = £65 + postage charges £15 = £80
